Packaging & Shipping

 

At Fix Dessert Chocolatier, we believe that every luxurious treat deserves exceptional care—from the moment it leaves our kitchen to the instant it arrives at your door. Our meticulous packaging and shipping process is designed to preserve the freshness and integrity of our artisanal chocolate bars, even under the most demanding conditions.

Our Packaging Commitment

• Secure & Elegant Presentation:
  Each of our chocolate bars is individually wrapped and nestled in custom-designed, eco-friendly packaging that not only enhances the unboxing experience but also provides robust protection during transit.

• Freshness & Quality:
  To maintain the delicate textures and rich flavors of our viral Dubai chocolate bars, we use premium, food-safe materials and advanced sealing techniques. This guarantees that every treat arrives as fresh and indulgent as when it was crafted.

• Sustainable Practices:
  We are dedicated to sustainability. Our packaging materials are responsibly sourced to minimize environmental impact while ensuring maximum protection.

Shipping Information

Local Delivery – Dubai

For our valued customers in Dubai, we ensure:

• Timely Deliveries:
  Orders are processed fresh and delivered via our trusted partners during designated daily time slots.

• Temperature-Controlled Transit:
  To protect our perishable and fragile chocolate bars from heat and humidity, we use specialized storage solutions including electric coolers and temperature-controlled units. This ensures that your treats maintain their perfect condition from our kitchen to your doorstep.

International Shipping Policy

We are excited to announce our new international shipping policy designed to bring the Fix Dessert Chocolatier experience to chocolate lovers around the globe. Please note the following:

• Specialized Storage for Long Distances:
  Because our chocolate bars are perishable and fragile, international shipments are dispatched using advanced temperature-controlled storage systems to ensure product integrity across long distances.

• Regulatory Considerations:
  Some ingredients used in our exclusive recipes may be considered controlled products in certain countries or states. Additionally, bulk orders intended for retail or restock purposes are subject to international commercial regulations. Customers are advised to verify local import guidelines before placing an order.

• Security Deposit Policy:
  Due to the perishable nature of our products and to comply with various international regulations and commercial requirements, a security deposit is required for all international orders. This deposit helps us cover the additional costs associated with specialized shipping and ensures adherence to all regulatory standards. The deposit will be fully refunded upon successful delivery and confirmation of product integrity.

Quality Assurance & Customer Support

Every order from Fix Dessert Chocolatier undergoes a rigorous quality check to ensure that only the finest, most delectable chocolates make it to you. Our dedicated customer support team is here to assist with any inquiries or special shipping requests.

For further details or assistance regarding our international shipping and security deposit policies, please contact our customer care team.

Thank you for choosing Fix Dessert Chocolatier. We are committed to delivering a truly indulgent experience—packaged with care, shipped with precision, and designed to delight your senses, no matter where you are in the world.